FAQ'S
Frequently Asked Questions
I’d like to discuss my order — how can I get in touch?
If you have a question about your order, feel free to contact us by phone on 01267 222300 or email us at info@carmarthencameras.com — we’ll get back to you as soon as possible. You can also reach us via the Live Chat feature on our website during opening hours.
Are you a local business?
Yes, we are! Carmarthen Cameras is an independent business based in South Wales. Every purchase you make supports the local economy — thank you!
I’ve noticed an error on a product listing — what should I do?
We always aim to provide accurate, up-to-date information on our website, but mistakes can occasionally slip through. If you spot an error, please email us at info@carmarthencameras.com and our team will correct it as quickly as possible.
What services do you offer?
We provide a wide range of photography and optics services — and we’re constantly expanding our offerings! Visit our Services Page to see the full list.
When will my order arrive?
All website orders are shipped via Royal Mail or DPD. If you have a tracking number, you can check your order status here:
Please note: tracking may only update once the item has been delivered.
How do you keep my personal data safe?
Your privacy is important to us. Our website uses advanced encryption and SSL-secured payment pages to protect your data. For more information, view our Privacy Policy.
Are you still located on Parcmaen Street?
No, we’ve moved! As our business grew, we needed more space. We’re now located in the old Zion Chapel Building on Mansel Street — just a 5-minute walk from our previous site.
What are your in-store opening hours?
You can find our current opening hours here.
CC Photo Centre
What is the CC Photo Centre?
CC Photo Centre is our dedicated photo printing hub. Whether you're after a classic 6x8 print or a personalised gift like a mug or cushion, we’re here to help you bring your photos to life.
When did the Photo Centre open?
We launched the Photo Centre in 2019, when we moved to our larger premises. Since then, we’ve expanded our product range and perfected our print techniques to ensure top-quality results.
Do you accept custom requests?
Absolutely! We love bringing your ideas to life. If you have a custom request that’s not listed, just email us at photo@carmarthencameras.com or give us a call — we’ll do our best to help. Our product range is always growing, so check back regularly to see what's new.
How do I place a Photo Centre order?
Simply upload your image or text directly on the product listing, complete your purchase, and we’ll take care of the rest. Keep an eye on your email in case we need to confirm any design details.
Is CC Photo Centre on social media?
Yes! Follow us for exclusive offers, updates, and inspiration:
