Warranty Made Easy
Most of our items are covered by a full manufacturers warranty which begins at the time of purchase. We have provided a breakdown of the key warranty information from each manufacturer to help you decide when making a purchase.
We offer a managed repair service, our team of experts will handle any repairs and work directly with our brands and their authorised repair centres to get your item back to full working condition in no time. For more information on how to get an item repaired please speak to our repair team by emailing repairs@carmarthencameas.com, calling 01267 222300 or using the chat function on the website.
Disclaimer: The information listed here is a guide provided by Carmarthen Camera Centre, the information may be changed from time of writing by the manufacturers without notice. Please consult the manufacturers directly or get in touch with us for full details of the warranty provided by each manufacturer. This guide does not affect your statutory rights. For more information please contact us.
Cameras
Canon cameras have a 2 year warranty which covers any manufacturing defect. The warranty does not cover accidental damage, water damage or impact damage.
Details of their warranty can be found here: https://www.canon.co.uk/support/consumer_products/warranty/
Nikon provide a 12 Month warranty on their Cameras and Lenses. The warranty covers any manufacturing defect. The warranty does not cover water damage, impact damage or accidental damage.
Full details of the warranty can be found here: https://www.nikon.co.uk/en_GB/help-and-support/product-repairs/service-warranty
Fujifilm offer a 2 year warranty to cover any manufacturing defects, this does not cover water, impact or accidental damage. Full details of the warranty can be found here: https://fujifilm-x.com/en-gb/shop/
Pentax Provide a 12 Month warranty on thier cameras. This covers any defects which are caused by the manufacturer. This warranty does not cover impact damage, water damage or accidental damage.
Full Details of the warranty can be found here: https://pentax.eu/pages/after-sales-services-and-warranty
The warranty of a sony Camera depends on its model. However in general the warranty is 12 months. The warranty covers any manufacturing defect. Further information can be found here: https://www.sony.com/electronics/support/articles/00028043
Exact model and warranty information can be found here: https://services.sony.co.uk/supportmvc/en/Repair/WarrantyChecker
OM systems cameras have a 12 Month warranty. The warranty covers any manfuacting defect. The warranty does not cover accidental damage, impact damage or water damage.
Full details of the warranty can be found here: https://learnandsupport.getolympus.com/warranty-and-repair-procedures
For any other brand, please get in touch via the chat
Lenses
Canon lenses have a 2 year warranty which covers any manufacturing defect. The warranty does not cover accidental damage, water damage or impact damage.
Details of their warranty can be found here: https://www.canon.co.uk/support/consumer_products/warranty/
Nikon provide a 12 Month warranty on thier Cameras and Lenses. The warranty covers any manufacturing defect. The warranty does not cover water damage, impact damage or accidental damage.
Full details of the warranty can be found here: https://www.nikon.co.uk/en_GB/help-and-support/product-repairs/service-warranty
Sigma Lenses have a 12 Month warranty which covers any fault which develops as a result of a manufacting defect.
Furthermore, once the repair is complete an additional 6 month gurantee applies to any work carried out
Further details can be found here: https://sigmauk.com/support/service-and-support
Fujifilm offer a 2 year warranty to cover any manufacturing defects, this does not cover water, impact or accidental damage. Full details of the warranty can be found here: https://fujifilm-x.com/en-gb/shop/
The warranty of a sony lens depends on its model. However in general the warranty is 12 Months. The warranty covers any manufacturing defect. Further information can be found here: https://www.sony.com/electronics/support/articles/00028043
Exact model and warranty information can be found here: https://services.sony.co.uk/supportmvc/en/Repair/WarrantyChecker
Ziess offer a 2 year warranty on thier lenses which covers any defect caused by the manufacturer. The warranty does not cover accidental, impact or water damage.
Full details of the warranty can be found here: https://www.zeiss.co.uk/consumer-products/service/repairs/photo-lenses.html
Tamron offer a 12 Month Warranty, with an additional 4 year upon registration. The warranty covers any fault which are a result of a manufacturing defect.
Details of the warranty can be found here: https://www.tamron.eu/en-GB/help-center/5-year-warranty
Pentax Provide a 12 Month warranty on thier lenses.
This covers any defects which are caused by the manufacturer. This
warranty does not cover impact damage, water damage or accidental
damage.
Full Details of the warranty can be found here: https://pentax.eu/pages/after-sales-services-and-warranty
Viltrox offers a 12 Month warranty on thier lenses. The warranty covers any manufacturing defect. The warranty does not cover water damage, impact damage or cosmetic damage.
Full details can be found here: https://viltroxstore.com/en-gb/pages/warranty
For any other brand, please get in touch via the chat
Optics
Hawke offer a lifetime warranty. Hawke will repair or replace the item regardless of what happened. The warranty covers everything except deliberate damage, comsmetic damage, loss or theft.
For full details visit: https://uk.hawkeoptics.com/hawke-no-fault-lifetime-warranty.html
Canon binoculars have a 2 year warranty which covers any manufacturing defect. The warranty does not cover accidental damage, water damage or impact damage.
Details of their warranty can be found here: https://www.canon.co.uk/support/consumer_products/warranty/
Nikon Binoculars have a 10 year warranty, which covers any damaged caused by manufacturing defects.
Further information for Nikon's warranty can be found here: https://www.nikonimgsupport.com/eu/BV_article?articleNo=000044866&configured=1&lang=en_GB
The terms of the Swarovski Warranty are dependant on year of manufacture, and specific model.
Optics with no Electronic Parts made before 2007, a goodwill repair offer applies, where swarovski will usually offer a free repair (excluding labour costs).
For optics made after 2007 a 5 year warranty will apply, and a further 5 year goodwill offer applies.
Any Swarovski product made with electrical parts have a 2 year warranty
Full information on the warranty can be found here: https://myservice.swarovskioptik.com/s/article/What-are-SWAROVSKI-OPTIK-s-warranty-terms
Vanguard optics have a 2 year standard warranty. This covers any defects caused by the manufacturing
Full details can be found here: https://www.vanguardworld.co.uk/pages/warranty
Opticron offers a 2 year full warranty with all its' optics. However they proivde up to 30 years of guarantee. Opticron may charge for parts of labour costs as a result after 2 years.
Full details of the warranty can be found here: https://www.opticron.co.uk/help-support/product-guarantees
Drones
DJI Drones are covered by a 2 year warranty to cover any fault which occurs as a result of the manufacturing process.
Drones are complex machines with lots of moving parts which can often malfunction as a result of user error, please contact us for information regarding a drone repair so we can walk you through some quick-fixes first.
Details of DJI Warranty can be found here: https://www.dji.com/uk/service/policy
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.