Refund policy

Carmarthen Camera Centre Ltd will not accept goods for credit or rectification unless such return has been authorised by Carmarthen Camera Centre Ltd, and the goods are received by Carmarthen Camera Centre Ltd in stock condition with original packaging.

To obtain authorisation please contact us on 01267 222300
or by email: info@carmarthencameras.com.

Carmarthen Camera Centre Ltd retain the right at our sole discretion whether to accept the return of the goods, or whether to rectify the goods or whether to issue a credit note in respect thereof.

Carmarthen Camera Centre Ltd reserves the right to charge a restocking fee on goods returned for credit that are not in stock condition. The stock condition would be described as the product being in new condition with all software and product seals intact, not damaged or marked in any way, supplied with all the original accessories and packing and not registered for warranty with the manufacturer and not claimed for any cashback promotions. The purchaser shall unless otherwise stated be responsible for the cost of outward and return carriage and insurance of all goods returned by the purchaser to Carmarthen Camera Centre Ltd for service or credit.

Goods shall be at the risk of the purchaser until actual receipt of the goods by Carmarthen Camera Centre Ltd. The onus of proof of safe delivery shall rest with the purchaser.

All returned items must contain a copy of the original receipt and a returns form. All items returned to Carmarthen Camera Centre Ltd by prearrangement and found to contain no fault, will be subject to up to 20% restocking charge (for goods returned outside the 14-day cooling-off period), providing the goods are in original stock condition. Any downward variation of this restocking charge shall be at the sole discretion of Carmarthen Camera Centre Ltd. No credit shall be allowed for goods until they have been received completely.

Cancellations

You have the statutory right to cancel your order within 14 days of receipt of your goods. You do not have to give a reason for cancelling, but if you do wish to cancel your order, please notify us by clearly stating your wish to cancel. Once you have notified us of cancellation within 14 days of receipt of the goods, please refer to our returns policy above.

Consequential loss

The extent of the Carmarthen Camera Centre Ltd liability to the purchaser for any default or breach whatsoever and howsoever arising shall in no case exceed the invoice value of the goods and Carmarthen Camera Centre Ltd shall in no circumstances whatsoever be liable to the purchaser in respect of any loss or damage whether suffered by the purchaser and whether direct, indirect, consequential, or however else arising.

Law

This contract is and shall be deemed to have been made in the UK and shall in all respects be governed by UK Law.